Account Manager Interview questions and answers South Africa

Account Manager Interview questions and answers South Africa: Here are four key qualities hiring managers are looking for in account managers:

• Leadership skills: A good candidate will show ownership over their past work and demonstrates this by suggesting improvements and learning from their mistakes. You don’t need to have been in a management position to have leadership skills. “Someone who takes accountability and strategic direction for their accounts and territory” demonstrates leadership, Fromm says.
• History of meeting goals: Strong candidates for account management positions will demonstrate a track record of bringing in new clients and hitting revenue targets.
• Organization skills: Account managers will likely have to work in Salesforce, keep track of client details, and run revenue reports. So to be effective, candidates must be organized.
• Communication skills: When I interviewed account manager candidates, I looked for candidates with strong communication skills. Account managers need to be able to impress clients during every interaction, handle complaints, and give strong presentations. When Fromm interviews candidates, he isn’t just listening to the content of their answers, but the delivery. He looks for a candidate who can describe the specifics of how they upsell clients or run campaigns without being too long-winded. He’s wary of any candidate that dodges questions and tries to distract him with a story that doesn’t answer what he asked. So in your interview, you should aim to answer questions in a concise and compelling way.

Depending on the company, hiring managers might also be looking for:

• Sales skills: Account managers have to keep their current base of clients happy, but bringing in new business is how the company grows. Depending on the company, this might be the job of account managers. For example, Palo Alto Networks requires account managers to focus 50% of their time on bringing in new business, while at Leighton Interactive this is not a function of the role.

Source: The Muse